Please contact your insurance provider to verify your benefits and ensure that Genesis Pediatric Medicine is an in-network provider BEFORE making an appointment.
Your insurance company is billed as a courtesy to you and is not a guarantee of coverage. Any unpaid charges may become your own financial responsibility. For questions about the specifics of your insurance plan, please contact your carrier directly.
Billing Related Matters
If you have a billing related question pertaining to services provided at Genesis Pediatric Medicine, please contact our billing office at 815-308-0732. If you would like to speak directly to our billing staff, they will have real time office hours on Tuesdays and Wednesdays from 10 am to 2 pm. Outside of those hours, please feel free to leave a confidential voicemail or you may call our main office staff during regular office hours.
There are many ways in which you can address an outstanding balance. Please feel free to call our billing office, call us directly, pay during an office visit, mail in a payment, or use the electronic means you may receive via text, email, or through the patient portal.