After-hours Care

Our commitment to provide quality care and direction does not stop once the office is closed. An on-call provider is available after hours to address your urgent questions, concerns or problems. For less pressing needs, please contact the office during our traditional telephone hours.

If you are looking for quick facts or home care advice, please reference Dr. Barton-Schmidt’s “Is Your Child Sick?” You can find dosages of common over the counter (OTC) medications or look up information related to general symptoms or specific conditions.

After hours care is available 365 days a year. It starts at the end of our regular telephone hours. By calling our office at (815) 899-0001, you will be given the option to reach an on call provider. A service agent will take your information and then notify our on call provider. Please disable “call-blocking” features on your phone system in anticipation of our call.

We want to respond to your needs as quickly as possible. Our goal is to return your call within 15 minutes. If you have not received a call back within 30 minutes, please call us again. Most importantly, if your child has developed new or worsening symptoms, please call back immediately or seek emergency care.